{"id":71,"date":"2016-06-17T18:28:50","date_gmt":"2016-06-17T15:28:50","guid":{"rendered":"https:\/\/amsd.go.ro\/wordpress\/?p=71"},"modified":"2021-09-07T11:25:23","modified_gmt":"2021-09-07T08:25:23","slug":"user-console-does-not-show-the-event-that-is-bppm","status":"publish","type":"post","link":"https:\/\/amsd.go.ro\/wordpress\/?p=71","title":{"rendered":"User Console does not Show the Event that is BPPM"},"content":{"rendered":"<p>Event propagated from other cells to BPPM, mquery shows the event in BPPM, but user console does not show the event<\/p>\n<p><span style=\"text-decoration: underline;\"><strong>Cause<\/strong><\/span><br \/> Inconsistent hostName specification in the cell and jserver configurations.<\/p>\n<p><span style=\"text-decoration: underline;\"><strong>Solution<\/strong><\/span><\/p>\n<p>In <strong>$BMC_PROACTIVENET_HOME\/custom\/conf\/pronet.conf<\/strong>:<\/p>\n<pre>pronet.gateway.gatewayName=pn_server_&lt;hostName&gt;.my.domain<\/pre>\n<p>In <strong>$MCELL_HOME\/etc\/mcell.dir<\/strong> the gateway entry had been changed from using the fully qualified hostname to the short name.<\/p>\n<pre>#gateway.pn_server pn_server_&lt;hostName&gt; mc &lt;hostName&gt;.my.domain:1851<\/pre>\n<pre>gateway.pn_server pn_server_&lt;hostName&gt; mc &lt;hostName&gt;:1851<\/pre>\n<p>Removing the short name entry and un-commenting the fqdn entry resolved the issue.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Event propagated from other cells to BPPM, mquery shows the event in BPPM, but user console does not show the event Cause Inconsistent hostName specification in the cell and jserver configurations. Solution In $BMC_PROACTIVENET_HOME\/custom\/conf\/pronet.conf: pronet.gateway.gatewayName=pn_server_&lt;hostName&gt;.my.domain In $MCELL_HOME\/etc\/mcell.dir the gateway entry [&hellip;]<\/p>\n<div class=\"link-more\"><a href=\"https:\/\/amsd.go.ro\/wordpress\/?p=71#more-71\" class=\"more-link\">Continue reading &#10142; <span class=\"screen-reader-text\">User Console does not Show the Event that is BPPM<\/span><\/a><\/div>","protected":false},"author":6,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[16,13,17,10,18,12],"class_list":["post-71","post","type-post","status-publish","format-standard","hentry","category-technology","tag-ps_56","tag-ps_40","tag-ps_33","tag-ps_32","tag-ps_39","tag-ps_17"],"_links":{"self":[{"href":"https:\/\/amsd.go.ro\/wordpress\/index.php?rest_route=\/wp\/v2\/posts\/71","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/amsd.go.ro\/wordpress\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/amsd.go.ro\/wordpress\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/amsd.go.ro\/wordpress\/index.php?rest_route=\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/amsd.go.ro\/wordpress\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=71"}],"version-history":[{"count":1,"href":"https:\/\/amsd.go.ro\/wordpress\/index.php?rest_route=\/wp\/v2\/posts\/71\/revisions"}],"predecessor-version":[{"id":173,"href":"https:\/\/amsd.go.ro\/wordpress\/index.php?rest_route=\/wp\/v2\/posts\/71\/revisions\/173"}],"wp:attachment":[{"href":"https:\/\/amsd.go.ro\/wordpress\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=71"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/amsd.go.ro\/wordpress\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=71"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/amsd.go.ro\/wordpress\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=71"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}