Problem
When BMC Remedy or AREasy accesses the LDAP (in this case Microsoft Active Directory), either to start the server or during configuration tasks, LDAP: error code 49 can be encountered. Symptom
The error shown below is similar each time there is an LDAP authentication issue.
“The exception is [ LDAP: error code 49 – 80090308: LdapErr: DSID-0Cxxxxxx, comment: AcceptSecurityContext error, data xxx, vece ].”
However, there are several values that can indicate what LDAP function is causing the issue. Here are some general references for Microsoft Active Directory:
The AD-specific error code is the one after “data” and before “vece” or “v893” in the actual error string returned to the binding process
| 525 | user not found |
|---|---|
| 52e | invalid credentials |
| 530 | not permitted to logon at this time |
| 531 | not permitted to logon at this workstation |
| 532 | password expired |
| 533 | account disabled |
| 701 | account expired |
| 773 | user must reset password |
| 775 | user account locked |