Following is the steps to add custom field on SRM/Work Order. Please confirm if the steps have been followed
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Create a custom field on WO (WOI:WorkOrder form ,WorkOrderCreate_Interface form and WOI:WorkOrderInterface).
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Configure custom fields on SYS:Form Field Selection and Application Target Data forms, to populate fields on AOT.
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Define variables and mappings on PDT.
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Create the SRM_OUT_GET_VARIABLE_DATA event.
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Define command parameters on the event.
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Define command parameter mappings on the event.