Does Remedy support TLS protocol?   Remedy works with TLS protocol since the time it has become serverj.   Thus now Remedy can work with SSL or TLS. How to create keystore and import the certificate to configure Remedy with SSL/TLS?General Steps:1. […]

1) Export Base + Overlay in .def format. 2) Delete Base objects in .def file. 3) Delete Base info from .def file. 4) Find and Replace all “90015\2\2\” with “90015\2\4\” from the .def file. 5) Delete all __o sufixes from […]

Note: This is a guide provided by Support as a courtesy. There may be better or different ways to set Oracle to case-insensitive and it is up to the DBA Team to perform this Oracle task.   Enabling case-insensitive searches with […]

Open Group form and create new test group with name “Report Schedule“ Then open Group form and search for “AI Arsystem Scheduler” and append “Report Schedule” group to computed definition/   for example: “AI Admin Group” OR “AI User Group” […]

The webservices plugin is now loaded in the server so the process of enabling logs has changed. You need to edit the ARSystem\conf\logback_server.xml file as detailed in the docs here – AR System and web services introduction – BMC Remedy […]

You have two ways to run or to call from workflow a specific reconciliation job 1) programatically can design a Filter object having a Run Process command calling internal application command process: Application-Command Reconciliation Trigger-Job -o “BMC Asset Management – […]

To create a new cell in ProactiveNet follow these steps: 1) Create the cell mcrtcell -n cell_name -@ Host_name/1990#mc -as -bm -r 2) Register the cell iadmin -ac name=cell_name:key=mc:primaryHost=Host_name:pr

Export selector and policies into BAROC files mquery -n pncell_HOSTNAME -q -d -a SELECTOR -x “data_handle,mc_udid, mc_creation_time,mc_modification_time,mc_modification_requestor, mc_modification_request_time” -f BAROC > selector.baroc mquery -n pncell_HOSTNAME -q -d -a POLICY -x “data_handle,mc_udid,mc_creation_time, mc_modification_time,mc_modification_requestor,mc_modification_request_time” -f BAROC > policy.baroc Import selector and policies […]

The usual reason for this is that the ACL data instances are no longer present in the cell. These are needed to control access to selectors and policies. 1) open a command window and cd into the pw\server\etc\<cell>\kb\data directory and […]

Reference: SQL Anywhere Server – Database Administration The SQL Anywhere database server Starts a personal database server or network database server. Syntax { dbeng11 | dbsrv11 } [ server-options ] [ database-file [ database-options ] …] Server options Server option […]