Direct Access URL to INC, CRQ & TSK using SHR:LandingConsole

The Rule

http://MIDTIER_SERVER_NAME:PORT_NUMBER/arsys/forms/AR_SERVER_NAME/SHR%3ALandingConsole/Default+Administrator+View/?mode=search&F304255500= FORM_NAME&F1000000076=OPTION&F303647600=QUAL&F304255610=’FIELD_ID‘%3D%22INSTANCE_ID%22

 

Incidents without App List

http://remedy/arsys/forms/remedy/SHR%3ALandingConsole/Default+Administrator+View/?mode=search&F304255500=HPD%3AHelp+Desk&F1000000076=FormOpenNoAppList&F303647600=SearchTicketWithQual&F304255610=’1000000161‘%3D%22#IncidentNumber#%22

 

Incidents with App List

http://remedy/arsys/forms/remedy/SHR%3ALandingConsole/Default+Administrator+View/?mode=search&F304255500=HPD%3AHelp+Desk&F1000000076=FormOpen&F303647600=SearchTicketWithQual&F304255610=’1000000161‘%3D%22#IncidentNumber#%22

 

Changes without App List

http://remedy/arsys/forms/remedy/SHR%3ALandingConsole/Default+Administrator+View/?mode=search&F304255500=CHG%3AInfrastructure+Change&F1000000076=FormOpenNoAppList&F303647600=SearchTicketWithQual&F304255610=’1000000182‘%3D%22#InfrastructureChange ID#%22

 

Changes with App List

http://remedy/arsys/forms/remedy/SHR%3ALandingConsole/Default+Administrator+View/?mode=search&F304255500=CHG%3AInfrastructure+Change&F1000000076=FormOpen&F303647600=SearchTicketWithQual&F304255610=’1000000182‘%3D%22#InfrastructureChange ID#%22

 

Task without App List

http://remedy/arsys/forms/remedy/SHR%3ALandingConsole/Default+Administrator+View?mode=search&F304255500=TMS%3ATask&F1000000076=FormOpenNoAppList&F303647600=SearchTicketWithQual&F304255610=’1‘%3D%22#Task ID#%22

 

Task with App List

http://remedy/arsys/forms/remedy/SHR%3ALandingConsole/Default+Administrator+View?mode=search&F304255500=TMS%3ATask&F1000000076=FormOpen&F303647600=SearchTicketWithQual&F304255610=’1‘%3D%22#Task ID#%22

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