Does Remedy support TLS protocol? Remedy works with TLS protocol since the time it has become serverj. Thus now Remedy can work with SSL or TLS. How to create keystore and import the certificate to configure Remedy with SSL/TLS?General Steps:1. […]
Tag: Best Practice
Create a new cell in BPPM
To create a new cell in ProactiveNet follow these steps: 1) Create the cell mcrtcell -n cell_name -@ Host_name/1990#mc -as -bm -r 2) Register the cell iadmin -ac name=cell_name:key=mc:primaryHost=Host_name:pr
MidTier Optimizations
Virtual Environment Notes For VMWare based virtual environment, consider mapping 1 CPU core to 1 virtual CPU. Each Mid-Tier instance can handle up to 150 concurrent Users per virtual CPU and up to 300 concurrent Users per dual CPU virtual […]
Avoid conversions from string to number in Active Links
When you are developing workflows using BMC Developer Studio try to avoid data conversions in Active Links from string to number (decimal or real) because it depends by LOCALE configuration of the end-user: a string value like 9.5 could be […]
Reset of appadmin account during Upgrade
During upgrade (for instance from 7.6.xx to 8.1.02) the ITSM installer will reset appadmin account, that means the old password will no longer exist. So, if you have only one administrator user (appadmin) try to create another one before the […]