Closed Event still appears as Open in Operation Console

1) Go to /pw/pronto/pronet.conf

locate bmc.proactivenet.events.serveFromJserver parameter

2) Change the value from True to false

bmc.proactivenet.events.serveFromJserver=false

Value of this parameter by default is true

3) Restart BPPM using pw system start

NOTE: Please do not suggest the steps for large type of setup where the event flow is high and this could impact the performance.As we are retriving the event directly from the cell

Leave a Reply