Following is the steps to add custom field on SRM/Work Order. Please confirm if the steps have been followed Create a custom field on WO (WOI:WorkOrder form ,WorkOrderCreate_Interface form and WOI:WorkOrderInterface). Configure custom fields on SYS:Form Field Selection and Application […]

I need a formula that converts the Remedy timestamp into Oracle date/time field. I have referred to KB article: 000000006132 and formula given in the article is working fine. SELECT TO_CHAR(TO_DATE(’01/01/1970 00:00:00′, ‘MM/DD/YYYY HH24:MI:SS’) + (C3 / ( 60 * […]

Summary of regex constructs.   Characters x The character x \ The backslash character \0n The character with octal value 0n (0 ⇐ n ⇐ 7) \0nn The character with octal value 0nn (0 ⇐ n ⇐ 7) \0mnn The character with octal value 0mnn (0 ⇐ m ⇐ 3, 0 ⇐ n ⇐ 7) \xhh […]

Problem When BMC Remedy or AREasy accesses the LDAP (in this case Microsoft Active Directory), either to start the server or during configuration tasks, LDAP: error code 49 can be encountered. Symptom The error shown below is similar each time […]

I recently wanted to set up Tomcat for two-way (mutual) SSL. It turns out this is fairly easy, particularly with Java since it now provides writes, and not just reads, of PKCS#12 keystores directly, so you don’t actually need to […]

You have noticed that when you are using Internet Explorer and you browse to your companies intranet page that it will automatically authenticate you but when you use Firefox you will be prompted with a login box! This simple procedure […]

Java Keytool is a key and certificate management utility. It allows users to manage their own public/private key pairs and certificates. It also allows users to cache certificates. Java Keytool stores the keys and certificates in what is called a […]

Question: How can you quickly realise business value from a fully integrated PPM & ITSM Enterprise Solution? Answer: The ITSM Clarity Connector takes two of the market leaders, CA Clarity PPM & BMC ITSM, and seamlessly integrates the data flow […]

See below the list of known implementations of NTLM protocol: Jakarta (Apache) HTTP Client (free, Apache license) – Support for LM/NTLM (not NTLM V2) protocol on all Java platforms. Requires JRE 1.2 or higher. Not plug-compatible with the Java UrlConnection […]

Jespa is a Java software library that provides advanced integration between Microsoft Active Directory and Java applications. Jespa is a comprehensive language-level security solution for Java applications. Rather than wrapping or inserting security into applications such as websites, Jespa provides […]