Export selector and policies into BAROC files mquery -n pncell_HOSTNAME -q -d -a SELECTOR -x “data_handle,mc_udid, mc_creation_time,mc_modification_time,mc_modification_requestor, mc_modification_request_time” -f BAROC > selector.baroc mquery -n pncell_HOSTNAME -q -d -a POLICY -x “data_handle,mc_udid,mc_creation_time, mc_modification_time,mc_modification_requestor,mc_modification_request_time” -f BAROC > policy.baroc Import selector and policies […]
Tag: Knowledge Base
In BPPM Admin console, the cell selectors and policies are all greyed out
The usual reason for this is that the ACL data instances are no longer present in the cell. These are needed to control access to selectors and policies. 1) open a command window and cd into the pw\server\etc\<cell>\kb\data directory and […]
Sybase SQL Anywhere database server command line options
Reference: SQL Anywhere Server – Database Administration The SQL Anywhere database server Starts a personal database server or network database server. Syntax { dbeng11 | dbsrv11 } [ server-options ] [ database-file [ database-options ] …] Server options Server option […]
Promotion/Publish from the Impact model Designer failing with the error “Class info is not synchronized”
1) On the cell rename the file ../pw/server/etc/<CELLNAME>/kb/classes/mc_sm_object.baroc to mc_sm_object.baroc.old 2) create a new copy of mc_sm_object.baroc by running the command pclassinfo -q -x -o mc_sm_object.baroc and place it in ../pw/server/etc/<CELLNAME>/kb/classes directory 3) Recompile the cell kb : cd $MCELL_HOME/etc/<CELLNAME>/kb […]
After upgrading the Service Model can no longer be seen
This can occur if the BPPM cell’s KB was not migrated properly. In 9.0, relationship class definitions are in mc_tm_root.baroc and mc_tm_relationships.baroc. If those are not loaded, that will cause this problem. After correcting the KB to load those files, you will […]
Delete Events from Cell using mquery
How can I delete events from my cell with the mquery command ? mquery can be used with -s DELETE option to delete events/data from your impact manager. (Replace CELLNAME with the name of your cell) For example if you […]
User Console does not Show the Event that is BPPM
Event propagated from other cells to BPPM, mquery shows the event in BPPM, but user console does not show the event Cause Inconsistent hostName specification in the cell and jserver configurations. Solution In $BMC_PROACTIVENET_HOME/custom/conf/pronet.conf: pronet.gateway.gatewayName=pn_server_<hostName>.my.domain In $MCELL_HOME/etc/mcell.dir the gateway entry […]
Closed Event still appears as Open in Operation Console
1) Go to /pw/pronto/pronet.conf locate bmc.proactivenet.events.serveFromJserver parameter 2) Change the value from True to false bmc.proactivenet.events.serveFromJserver=false Value of this parameter by default is true 3) Restart BPPM using pw system start NOTE: Please do not suggest the steps for large […]
Rebuild and Validate the BPPM Server Sybase Database
1. Stop the ProactiveNet Server and verify that none of the related processes are running. pw system stoppw system status 2. Backup the ProactiveNet Server Database data file, “storm_HOSTNAME.db” (\pw\sybase\), and transaction log, “pronto.log” (\pw\sybase\), to a directory outside the […]
Product Keys and Windows Activation
The base Windows images do not contain a product key and will run in evaluation mode. The OS will run in this mode for up to 120 days (240 for Windows 2003). If you are prompted to activate your virtual machine, […]